ProSoap has been manufacturing industrial hand cleaner for over 31 years by a combination of sales by 800-PRO-SOAP and now ProSoap.com. When the company started in late 1977, almost everything was done by paper, but even then we considered ourselves early adopters of next generation business applications.
In fact, ProSoap still has in our building the first computer that our company ever used, the infamous Radio Shack TRS-80; serial number# 000000044. That’s right, out of the 10,000 or so TRS-80 ever made, we had one of the first.
That was just one of the early adopter changes that ProSoap made in the course of its history, but I particularly remember that one. One of the projects that took a lot of the team’s time was writing programs and code that could handle simple items such as accounts receivable. Finding a customer balance back then was a project in itself. I was too young, but my Dad told me that he used to spend hours into the night trying to work with those computers to ensure a productive work day. Obviously, we didn’t work like that for one minute longer than what was required.
Over the years, we found programs that could do a better job of delivering a better employee and customer experience. Unfortunately, all the programs were from different companies and thus integration was only a dream. We learned (the hard way) that a lot of companies promised easy integration from various applications, and come to find out they were dreaming too.
In 2002, we found Netsuite on the inside flap of a software magazine. Interesting concept, fully integrated from one company and all the information is hosted somewhere else. Hmm…the soap sprockets were turning at the possibility of no down time from servers crashing on Sunday night (Why did our old servers always seem to crash on Sunday night?). We instantly loved the idea of Netsuite hosting all the information in one easy application. When our old servers would crash, we had to send everyone but the techies home for multiple days. No one liked that.
Netsuite has helped our company deliver more to our employees and to our customers. When we have a new hire, we always get comments about how simple, yet impressive, Netsuite is compared to their previous customer service job.
To learn more about ProSoap and our operation, visit http://www.prosoap.blogspot.com/ or our new Green Triathlon Team http://www.Tri-ProSoap.com/
Our latest early adopter addition was being one of first to offer the DYSON Airblade hand dryer. Check out our videos and information at http://www.ProHandDryer.com/
